Employees of the City of Tampere social and health services are excited about using Lingsoft Speech Service for their customer documentation. The technology helps create high quality documentation faster, meaning that the employees have more time to interact with customers.
The machine reading of free-form patient records is challenging, as even the simplest matters can be expressed in a myriad of ways. Lingsoft is responsible for indexing and text mining the Southwest Finland Hospital District's data lake in cooperation with Auria Services.
Forensic medicine professionals spend a considerable portion of their daily routines entering data. Lingsoft provided its speech recognition service as part of the forensic medicine dictation process used by the National Institute for Health and Welfare. Thanks to speech recognition, document processing times have been reduced without compromising the quality of documentation.
Lingsoft’s speech recognition and quality tools facilitate medical transcriptionists’ duties, making the work more meaningful. The tools also improve the efficiency of patient documentation.