The wellbeing services county of Central Uusimaa (Keusote) is responsible for the provision of health and social services and the coordination of rescue services and specialised medical care in Hyvinkää, Järvenpää, Mäntsälä, Nurmijärvi, Pornainen and Tuusula. Keusote's health care has been using the Lingsoft Speech Service speech recognition solution for several years.

An accurate recognition model and rapid deployment process were exactly what the staff of Työterveys Lappica, a provider of occupational health services, needed to enhance their everyday workflow.

Health care units use a number of methods to produce patient documentation. Some organisations have outsourced all their medical transcription work, while others use in-house transcriptionists. A combination of these two methods is also used. In addition, medical transcriptions are produced using speech recognition, which can be the only, primary or secondary way of producing documentation in the organisation. Whatever the method, the ultimate goal is to achieve quick turnaround times for new entries and to produce high-quality texts.

Lingsoft’s speech recognition solution accelerates and enhances the work of forensic pathologists, as they no longer need to wait for their dictations to be transcribed. Planner Milla Kemppainen from Finnish Institute for health and welfare explains that the experts in the field can use a custom-ordered, separately tailored language model for forensic transcriptions to shorten the editing process.